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Term & Conditions

1. Introduction

Welcome to KleenBox Dry Cleaners. By accessing or using our website https://kleenboxdrycleaners.com.au, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website.

2. Definitions

  • “We,” “Us,” “Our” refers to KleenBox Dry Cleaners, based in Cloverdale, Perth, Western Australia.

  • “You,” “Your” refers to users, visitors, or customers of our website and services.

3. Use of Website

  • The content on this website is for general information and use only. It may change without notice.

  • Unauthorized use of this website may result in legal action, including claims for damages or criminal charges.

4. Services & Bookings

  • We offer professional dry cleaning, laundry, carpet, curtain, rug, and specialty fabric care services for both residential and commercial clients.

  • All bookings are subject to availability. We reserve the right to accept or decline any booking request at our discretion.

  • Service descriptions and pricing may be updated without notice.

5. Payment & Pricing

  • Payments can be made using approved payment methods listed on our website or in-store.

  • All prices are quoted in Australian Dollars (AUD) and include GST unless otherwise stated.

6. Pickup & Delivery

  • We offer pickup and delivery services in selected areas of Perth. Availability, charges, and delivery times may vary.

  • While we strive for timely service, we are not responsible for delays caused by traffic, weather, or unforeseen circumstances.

7. Returns, Recleans & Refunds

  • If you’re unsatisfied with our service, we offer a 100% Satisfaction Guarantee, including one-time recleaning at no extra cost.

  • Any concerns must be raised within 48 hours of receiving your cleaned items.

  • Refunds or adjustments will be processed at our discretion after reviewing the issue.

8. Limitation of Liability

  • While we take every precaution in handling your garments and fabrics, KleenBox Dry Cleaners is not liable for damages caused by pre-existing wear, color fading, or manufacturer defects.

  • We are not responsible for loss or damage beyond our control.

9. Intellectual Property

  • All content on this website, including text, graphics, images, logos, and service descriptions, is the property of KleenBox Dry Cleaners and protected under copyright law.

  • Reproduction or use of content without written permission is prohibited.

10. Privacy Policy

  • Your privacy is important to us. Any personal data collected through our website will be handled in accordance with our Privacy Policy.

11. Contact Information

For any questions or concerns related to these Terms & Conditions, please contact us:
📧 Email: info@kleenboxdrycleaners.com
🌐 Website: https://kleenboxdrycleaners.com.au

12. Changes to Terms & Conditions

KleenBox Dry Cleaners reserves the right to modify or update these Terms & Conditions at any time. Changes will become effective immediately upon posting on this page.

By using our website, you confirm that you have read, understood, and agree to these Terms & Conditions.